Virgin Money
Virgin Money is a modern bank that helps people save, spend and look after their money. Their friendly high street stores are designed to feel welcoming, with comfy spaces to chat, ask questions or learn about managing money. Behind the scenes, there are teams working on everything from customer support and technology to marketing and planning. Whether you're into numbers, people or problem-solving, there's a lot more to banking than just cash and cards!
Business fact file
Sector
Business and Enterprise
Employees
25
Top jobs
Bank Manager
As a Bank Manager, you would run the day-to-day activities of the branch. You would lead the team, support staff and make sure customers get the best help with savings, loans or accounts. You would help solve problems, organise team meetings and keep the bank safe and well managed. You would need to be great at maths, confident in leading others and skilled at building trust with customers.
Customer Service Assistant
As a Customer Service Assistant, you would be the first person customers speak to when they visit the bank. You would help them open accounts, check balances, pay in money and solve problems. You might also show people how to use banking apps or ATMs. You would need to be friendly, patient and confident using computers to help people feel supported and in control of their money.
Financial Adviser
As a Financial Adviser, you would help people make smart decisions about their money. You would listen carefully to understand their goals, then give advice on saving, investing or preparing for the future. You might also explain things like pensions or mortgages. You would need to be good at numbers, a great communicator and really enjoy helping others feel more secure about money.
Fraud Analyst
As a Fraud Analyst, you would help protect customers from scams and suspicious activity. You would check for signs that someone’s account is being used in a strange way and act fast if something seems wrong. You would work closely with other teams to stop fraud and keep the bank safe. You would need to be very observant, good at spotting patterns and quick to solve problems.
IT Support Specialist
As an IT Support Specialist, you would help staff at the bank when something goes wrong with their computers or systems. You might fix software issues, solve tech problems or make sure digital tools are running smoothly. You would need to be patient, great at problem solving and enjoy working with technology. It’s a vital role that keeps the whole bank running efficiently.
Fun fact: if you saved just £1 a day, you’d have £365 by the end of the year - enough for a new bike, concert tickets or dozens of books!