Travel South Yorkshire at Arundel Gate Interchange
Arundel Gate is one of Sheffield’s busiest travel hubs, helping people get where they need to go across the city and beyond. Whether it’s buying tickets, checking times or getting advice, the Travel Info Centre supports thousands of journeys every day. With real-time updates, helpful staff and accessible services, it’s a great example of how good organisation and clear communication help keep a city on the move.
Employer fact file
Sector
Transport
Employees
113
Top jobs
Active Travel Manager
As an Active Travel Manager, you would help make it easier and safer for people to walk and cycle instead of driving, which helps protect the planet. You would plan routes, build cycle lanes, and find new places to add bike racks. You would work with councils to design travel strategies and apply for funding from the government. To succeed in this role, you would need to care about the environment, enjoy planning, and be a great communicator.
Bus Driver
As a Bus Driver, you would drive a bus safely along set routes, stopping to pick up and drop off passengers. You would greet people as they board, check their tickets, and give the correct change. You would also make sure the bus is clean and ready before starting your route. To do this job well, you would need to be calm, reliable and focused — and enjoy helping people get where they need to go.
Commercial Officer
As a Commercial Officer, you would help the travel centre succeed by managing everything from sales to stock levels. You would build systems to track how well different tickets and products are selling, and support projects to improve services. You might also help design guides for bus drivers, post on social media, and help customers with second-line support. Your day could include entering data, organising reports, and helping with marketing. To do this job well, you would need to be organised, good with computers, and confident working with numbers. You would also need to be creative and enjoy solving problems as part of a team.
Customer Support Advisor
As a Customer Support Advisor, you would help customers get the answers they need. This could be in person, over the phone, by email, or through social media. You would answer questions, solve problems and explain how things work. You might also help customers book tickets or place orders. You would need to be friendly, patient and a good listener — and able to explain things clearly so people feel happy and supported.
Director and General Manager
As Director and General Manager, you would lead the overall running of the travel centre — making sure it works well for both customers and staff. You would set the goals and future plans for the centre, create budgets to manage money wisely, and forecast future sales to help the business grow. You would also report to the Board of Directors to show how well the centre is doing. This job is all about big-picture thinking, solving problems, and helping others to succeed. You would need to be confident with numbers, a great decision-maker, and a strong communicator to keep everything running smoothly and efficiently.
Fun fact: The Arundel Gate travel hub sees buses heading out to more than 200 different places every day!